Cookie Policy

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Cookies allow websites to:

• Remember your preferences and settings
• Enhance your user experience
• Understand how you use the website
• Improve website performance and functionality

2. Types of Cookies We Use

2.1 Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, form submission, and session management.

2.2 Functionality Cookies

These cookies remember choices you make (such as language preferences) to provide enhanced, personalised features.

2.3 Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website and services.

Note: If you use Google Analytics or similar, list those cookies here. Otherwise, you can note that you don't currently use analytics cookies.

2.4 Marketing Cookies

We do not currently use marketing or advertising cookies. If this changes, we will update this policy and seek your consent where required.

3. Third-Party Cookies

3.1 Stripe (Payment Processing)

When you make a payment, Stripe may set cookies to process your transaction securely and prevent fraud. These cookies are controlled by Stripe. View Stripe's cookie policy at stripe.com/gb/cookie-settings.

3.2 External Content

If we embed content from external platforms (such as YouTube videos or social media posts), those platforms may set their own cookies. We do not control these cookies.

4. How Long Do Cookies Last?

Cookies can be either:

• Session Cookies: Temporary cookies that are deleted when you close your browser
• Persistent Cookies: Cookies that remain on your device for a set period or until you delete them

We use both types of cookies. The duration of each cookie is listed in the tables above.

5. Managing Cookies

5.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

• Block all cookies
• Accept only certain cookies
• Delete cookies when you close your browser
• Receive notifications when cookies are set

Please note that blocking or deleting cookies may affect your ability to use certain features of our website, particularly the booking system.

5.2 How to Manage Cookies in Common Browsers

• Google Chrome: Settings → Privacy and security → Cookies and other site data
• Firefox: Settings → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Cookies and website data
• Microsoft Edge: Settings → Cookies and site permissions → Cookies and site data

For more information about cookies and how to manage them, visit aboutcookies.org or allaboutcookies.org.

6. Session Storage and Local Storage

In addition to cookies, we use browser storage technologies:

6.1 Session Storage

We use browser session storage to temporarily store your quote ID and access token during the booking process. This data:

• Is stored only in your browser (not on our servers)
• Is deleted when you close your browser tab
• Is not shared with third parties
• Is necessary for the booking process to function

6.2 Local Storage

We do not currently use persistent local storage. If this changes, we will update this policy.

7. Do Not Track

Some browsers have a "Do Not Track" feature that signals to websites that you do not want to be tracked. We do not currently respond to Do Not Track signals as there is no industry standard for how to interpret them.

8. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in our use of cookies or for legal, operational, or regulatory reasons. The updated policy will be posted on this page with a new "Last Updated" date.

We encourage you to review this policy periodically to stay informed about how we use cookies.

9. Contact Us

If you have questions about our use of cookies or this Cookie Policy, please contact us: